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1 What are the material used? |
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Granite, marble, Hexagon stone, Slate, bamboo, wood, bronze and so forth .Most of items are granite. Pls see the details by MATERIAL AND COLOR in home page.
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2 What color are available? |
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Please click LANDSCAPING--TILE AND SLATE--COLOR AND FINISHED to view more than 50 color samples displayed in two different surface finishes, by this way ,it would help you to reconize the granite variety color result. The normal surface processes is polished, flamed, machine cut ,chiselled, bush hammered, pineappled, natural,etc.
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3 What are the dimensions available? |
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OCEAN ROCK stone is highly customizable. We can carve the dimensions you prefer.
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4 Do you custom make? |
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Yes, we carve stone as per your drawing & picture at nice craftsmanship.
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5 Do you install? |
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We do not install directly. You may install it DIY according to our instruction.
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6 What is the minimum quantity you require? |
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One TEU container, different items could be mix-loaded.
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7 What is your warrant policy? |
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Ocean Rock warrants that all stone items are of merchantable quality and will be replaced if defective or broken.
The client should inform us within 7 days of delivery.Ocean Rock stone would not cover any shipping cost if merchandise is returned for a full refund.
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8 What is the package? How about fumigation? |
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The stone are packed in strong seaworthy wooden crates. Each stone is well protected. All wooden crates are fumigated for 72 hours before shipment. Certificate of Fumigation is provided upon request.
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9 What is your port of loading and lead time? |
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Xiamen port, CHINA. Usually 3-4 weeks for production of carved stone, 2 weeks for simple-processed stone, 4 weeks for the sea transportation to America or Europe.
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10 How many inventory do you require for your distributor? |
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Not any inventory required from us. You manage on your own inventory level. We suggest you make some market investigation to keep a suitable inventory so that you will not run out of stock for retail purchase. The lead time is 8-10 weeks. The sales season of the carved stone is summer.
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11 Do you have any other special requirement on the qualification of distributors? |
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We do not have qualification of general distributors. But we do have some requirement for the exclusive distributors in certain territory. If you hope to distribute ocean rock garden stone exclusively, please contact us for details.
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12 Do you have printed catalog? |
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Yes. Our catalog is only sent to business with serious interest in garden stone products.
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13 How can I get more information or place the order? |
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Please fax, email or call us to set your order. Contact: Sales department,Fax:+86 592 5312186 Tel:+86 5312187 ,5312185 Email:oceanrock@gardenstone.com.cn.
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14 How about your payment terms? |
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T/T or L/C at sight
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15 How many items can be loaded in one container? |
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Generally one 20 feet container can load approximately 14-18MT depends on the items. The weights are estimated for reference when you are quoted.
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